Privacy Policy

Privacy Policy (Perfect California Insurance Agency)

Effective Date: January 3, 2026
Perfect California Insurance Agency (“PCIA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information collected through this website (the “Site”), including non-public personal information (“NPI”) provided to us outside the Site in the course of providing insurance services.

1) Information We Collect

A. Information you provide through the Site

When you submit a form on our Site (such as a contact or quote request form), we may collect information you choose to provide, such as:

Name
Email address
Phone number
The message/details you include in the form (including any “additional comments”)

Important: Our website forms are not intended for sensitive information (such as Social Security numbers, driver’s license numbers, dates of birth, or detailed underwriting information). Please do not submit sensitive personal information through the Site. If you include sensitive information in a comments field, we will treat it as private and protect it consistent with this Privacy Policy.

B. Information collected automatically

When you browse the Site, certain information may be collected automatically through cookies and similar technologies, including:

Device type, browser type, and operating system
Pages viewed and actions taken on the Site
Approximate location (based on IP address)
Referring to the source and general usage data

2) How We Use Information

We use information we collect to:

Respond to inquiries and communicate with you
Provide insurance services you request (including coordinating next steps off-site, such as by phone or email)
Improve the Site, content, and user experience
Help detect, prevent, and reduce spam and fraudulent submissions
Maintain Site security and troubleshoot issues
Comply with legal and regulatory requirements

3) How We Share Information

We do not sell your personal information or non-public personal information.

We may disclose information as permitted by law and only as needed to provide services you request or authorize, including sharing with:

Insurance carriers and underwriting partners to obtain quotes and issue or service coverage
Service providers who help operate our business and Site (for example: website hosting, IT support, email systems, spam prevention, and analytics)
Government authorities, regulators, or other parties, when required to comply with law, legal process, or regulatory requests
Other parties with your consent or at your direction

We maintain policies and procedures designed to limit access to your information to those who have a legitimate business need to know it.

4) Information Security

We maintain administrative, technical, and physical safeguards designed to protect NPI and other personally identifiable information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5) Website Forms, WPForms, and Email Delivery

We use WPForms to collect and send form submissions (such as contact and quote request inquiries). When you submit a form on the Site, the information is transmitted to us and delivered to our business email accounts so we can respond.

We do not intentionally use website forms as a long-term storage system for your information. However, form submissions may be temporarily stored in website systems (including the WordPress database), server logs, and/or email systems as part of normal website operations, delivery, security, and troubleshooting.

If you prefer not to submit information through a form, you may contact us directly

at info@perfectca.com.

6) reCAPTCHA (Spam Prevention)

We use Google reCAPTCHA on certain forms to help prevent spam and automated submissions. reCAPTCHA may collect information from your device and browser (such as IP address, device and browser details, and user interactions) to determine whether a submission is legitimate. This information is processed by Google and is subject to Google’s applicable privacy terms.

7) Cookies and Analytics (Google Analytics)

PCIA uses Google Analytics, a web analytics service provided by Google, to help us understand how visitors use the Site. Google Analytics may use cookies or similar technologies to collect information about your use of the Site (which may include your IP address and browsing activity). This information is transmitted to and stored by Google on servers in the United States, where it is used to compile reports and provide analytics services.

Your choices:

You can control cookies through your browser settings (including blocking or deleting cookies).
If you disable cookies, some parts of the Site may not function properly.

8) Targeted Advertising (Facebook Pixel and similar tools)

At this time, PCIA does not intend to use Facebook Pixel on this Site. If we add advertising pixels or similar tracking technologies in the future, we will update this Privacy Policy.

9) Links to Other Websites

The Site may contain links to third-party websites, and other websites may link to our Site. We are not responsible for the privacy practices of those websites. PCIA’s Privacy Policy applies only to our Site. Please review the privacy policies of any third-party site you visit.

10) California Privacy Rights

If you are a California resident, you may have certain privacy rights under California law, such as the right to request information about how personal information is collected, used, and disclosed, and (in some cases) the right to request access to or deletion of certain personal information.

Please note: PCIA is an insurance agency, and much of the information we handle is regulated by insurance and financial privacy laws. Certain data may be exempt from some California privacy requests, and we may need to retain certain information to comply with legal and regulatory obligations.

To submit a request, email us at info@perfectca.com. We may need to verify your identity before processing a request.

11) Changes to This Privacy Policy

We may amend, modify, or update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date.

12) Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us:

Perfect California Insurance Agency
Email: info@perfectca.com