Services and Resources

Whether you are one of our clients or just a guest at the Perfect California Insurance site looking for some answers, we would be happy to assist you

How can we help you?

You can work with us or directly with your insurance company - either way we are here for you

Make A Payment

Perfect California Insurance Agency is a brokerage. We work with and for you, but you do not pay us. Feel free to contact us if you prefer our assistance in processing a payment – we will be happy to be of service to you.

Otherwise, payments are made directly to your insurance company:

online on their website
via phone with a customer service representative or automated system
by mailing payment directly to the insurance company

Here are a few useful tips:

If you can – pay your insurance policy premium in full. Most insurance companies will give you a substantial discount or at least will eliminate monthly billing fees.
If not paying in full – set up auto-payments. You would have lower billing fees and peace of mind knowing you will not miss a monthly payment.

Find your insurance company phone numbers and website links below.

Policy Change

For any changes to your policy, contact us at 888-8888-212 or call your insurance company directly (find phone numbers and website links below).

Depending on the changes you are requesting, be ready to provide the following:

VIN (Vehicle Identification Number)
Either Pictures of the car from each side or a Bill of Sale (if adding a vehicle on the same day it is being purchased) or Declaration Pages from another insurance company as proof of insurance/coverage on that exact vehicle
Adding a driver: Driver’s full name, Date of Birth, Marital Status, and Driver’s License number (send us a copy of foreign DL)
Lien Holder, Mortgagee, Additional Insured information or a request form directly from them
Adding an employee to Workers’ Compensation: employee class code and their salary or hourly pay

All required documents will be electronically signed, so there is no printing, faxing, or scanning. We are proud to be paperless!

Claims

How soon should you file a claim?

We encourage our clients to report a claim as soon as possible so that the claims department can work on it immediately. It’s ok to report it the next day, but please make sure to take care of it as soon as possible.

How to report an incident or accident?

You must contact your insurance company directly to report an incident or accident. You can either call them or submit a claim 24/7 online. We’ve included your insurance company’s contact information and website links below.

Be ready to provide some important information

Depending on the incident, accident, or claim, be ready to provide some important information:

Policy number
Description of how, when, and where the incident occurred
Names, addresses, phone numbers of any injured/involved parties or witnesses
The insured driver’s name, address, and phone number (for Personal and Commercial Auto claims)
The employer’s tax ID number, the injured/ill employee’s SSN and personnel file, and any accident reports (for Workers’ Compensation claims)
Legal correspondence (for Liability claims)

At the time of a loss

Stop! Are there any people injured? Get help for them first.
Now, gather as much information as possible. Collect names, phone numbers, addresses, Insurance companies’ names, and policy numbers of all parties involved, as well as witnesses’ information. Take notes, take pictures, and videos.
If it was a car accident – move to a safe area (if possible). Call the policy (if required).
Take reasonable steps to protect people and your property from further harm or damage and record any emergency expenses incurred in the process.
Preserve any closed-circuit surveillance video. Cellphone pictures and videos can be really helpful.